Payment Terms

Cost estimate

ECI provides you a cost estimate, which is based on the health information you provide, your medical data available to us and recommendations provided by the doctor. The cost is estimated based on the recommended medical procedures and treatment and other services detailed in, such as travel, accommodations, assistance, amenities, recuperative holiday, etc.

Upon reaching your treatment destination and having direct consultation with your doctor, you or your representative and your doctor may together agree on any additional treatments or procedures not detailed in the cost estimate. You may also avail of additional services or travel not originally planned and not detailed in your itinerary and cost estimate. You agree that under no circumstances will ECI be held responsible towards the provision of or payment for any additional treatment or services not detailed in your itinerary and cost estimate. Under no circumstances will ECI be held liable towards such additional treatment and services or any issues that may arise from them.

Schedule for payment

ECI provides a preliminary cost estimate. Participants are required to sign the agreement and provide

(i) evidence of availability of sufficient funds, or

(ii) letter of preapproval from the financier as source for your medical travel.

Participants are required to deposit 50% of the estimated cost as an initial deposit no later than six weeks prior to departure. ECI will make the necessary reservations and arrangement only after collecting the initial deposit. This initial deposit is non-refundable.

The balance amount on the estimated cost i.e. the remaining 50% of the estimated cost needs to be deposited no later than two weeks prior to departure. ECI can confirm all reservations and secure all services only after the entire balance amount is collected.

Cancellation and Refund Policy

Because of the special nature of the medical care and recuperative holiday packages featured on this Site, our affiliates may impose variable cancellation fees. You agree that ECI has no control over such fees and cannot consider making any exceptions to these charges. Airfares are subject to different rules and cancellation fees, some maybe non-refundable. To protect against cancellation charges, we strongly recommend purchasing Cancellation Protection and Travel Interruption Insurance.

Refunds for payments made and then cancelled in advance are made to the individual or entity that made the payment. Refund amounts and time to process may vary depending on the cancellation fees and policies followed by our affiliates.

Description of Services

Exclusive Care International, Inc. is a medical travel agent firm in the United States specializing in medical treatment and recuperation packages for destinations outside the continental United States. In this role, we research and gather publicly available information and provide this information to you for your personal use in making a more informed decision about your medical treatment options outside the US.

Our company specializes in providing a complete service for accessing global medical care. We do so by managing the medical scheduling process and arranging all travel, ticketing, and coordination with our destination managers for you.

Exclusive Care International, Inc. is not a medical referral service and does not endorse, recommend, or approve any travel agency or healthcare provider listed on our Site. We facilitate contact with, and provide information about doctors outside the US, and provide information about their credentials, experiences and perhaps records, in order for you to make informed decisions. We do not, however, recommend any preferred or specific doctors for your desired medical treatment. We encourage and advise you to discuss all medical issues with your medical doctor in the United States, before making a decision on medical treatment outside the United States. Through our overseas medical tourism affiliates and our in-depth research we provide information about available medical treatment and recuperation to assist you making an informed decision. ECI specializes in providing a complete service for accessing global medical care. We do so by managing the medical scheduling process, and arranging all travel, ticketing, and coordination with our destination managers for you.

You agree to assume all responsibility in connection with choosing any doctor for your desired procedure. We assume no responsibility or liability for any treatment or other services rendered by any doctor, or for any malpractice claims and other claims that may arise directly or indirectly from any such advice, treatment or other services.

Point of Care (POC)

Point of Care (POC) is defined here as any hospital, clinic, lab or facility where medical services are provided. ECI determines its own evaluation criteria in selecting service providers to add to its network. ECI does not however, control or operate any POC. ECI cannot be made liable for any deficiencies in services provided by POC or be held responsible for any injury, sickness, accident, discomfort, death or damage of any kind that may occur at POC. POCs are directly responsible for all services provided under their umbrella including medical care and treatment, surgeries, wellness, beauty, food and recreational services. Participants or their representatives may take the concerns directly to the POC without any resource to ECI.

Travel Documents

All participants must be in possession of a valid passport during time of travel. ECI will provide medical travel visa information when applicable.

Travel and recuperative holiday

ECI will not be responsible for any changes or delays in the itinerary that may be caused because of natural hazards, flight cancellations, and accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.

The itineraries presented by ECI outline the intended plan and schedule. However, factors such as weather and travel conditions and physical ability and well-being of our patients may influence change to the itinerary. ECI and ECI affiliates reserve the right to alter the schedule in the interest of patient’s safety, comfort and well being.

ECI does not retain any insurance to cover any untoward expense. Participants are advised to carry their own travel insurance.

Prices, Rates, and Fares

Unless otherwise indicated all prices rates shown are in United States Dollars and are per person. These prices are currently in effect and are subject to change at any time prior to departure.

Our company provides complete service for accessing global medical care. We do so by managing the medical scheduling process and arranging all travel, ticketing, and coordination with our destination managers for you.

Acceptance of Terms

By appointing ECI and using services offered by ECI, you signify your acceptance to our terms and conditions.